LinxyHelp Guides & support

Pinning a Brand to your home screen

In short

Any Brand you can sign in to can be pinned to your phone’s home screen as its own icon in the Brand’s color — on iPhone, wearing the Brand’s own artwork. Tapping the icon runs the same One-Tap sign-in as the Brand’s card in the App: face or fingerprint, then the site opens signed in. Long-press the Brand’s card in Connections to start.

The icon is a pointer, never a credential. It holds the name of the Brand and where to ask; it holds nothing that could sign in. Whoever picks up the phone still meets your face or fingerprint, and the key that proves you never leaves the handset. On Android the App places the icon itself; on iPhone only Safari can, so the App walks you through a short trip there.

What a pinned Brand is

A pinned Brand is a home-screen icon that opens the Linxy App straight into the One-Tap ceremony for one site. It is the shortest path there is to being signed in: one tap on the icon, one glance at your phone, and the site opens as you. On Android the icon is the Brand’s mark-field — its color, derived from its own Mark, with its initial; on iPhone it is the Brand’s card artwork where the Brand has supplied some. Either way a row of pinned Brands reads like a row of apps.

AndroidiPhone
How it is placedThe App asks the launcher to pin it; the launcher shows its own confirmationSafari’s Add to Home Screen, after a short trip there
Where the icon pointsThe Brand’s One-Tap addressA small page on lnxy.me for that Brand, which hands off to the App
What the icon carriesThe Brand’s identity and colorThe Brand’s artwork as the icon image
First tapCeremonyAsks once whether to open in Linxy; later taps go straight to the ceremony
What it can do without youNothing. It contains no key and no session

On Android

  1. Open Connections and find the Brand.
  2. Long-press the card.
  3. Android asks whether to add the icon to your home screen. Confirm.

The App never places an icon silently — the launcher’s own dialog always stands between the long-press and the icon, which is also why the App can only tell you the request was accepted, not that the icon has appeared. If nothing happened after confirming, the launcher may have put it on a different page or in a folder; a few launchers do not support pinning at all, and on those the long-press is simply not offered.

On iPhone

iOS gives no app the ability to put an icon on the Home Screen. Safari can, through its Add to Home Screen feature, and an icon added that way is indistinguishable from a native one. So the App gets you into Safari with the right page open and tells you where to tap.

1 · Long-press the Brand card in Connections 2 · Open in Safari the sheet closes, Safari opens the Brand page 3 · Share the square with an arrow pointing up 4 · Add to Home Screen icon carries the Brand’s artwork Add to Home Screen exists only in Safari. If another browser opens, use Copy link and paste it into Safari.
Step 3 is described by its glyph and not by where it sits, on purpose. The Share button moves between the bottom bar and the address bar depending on the iPhone and the Safari layout, so “bottom middle” sends some people to the wrong control. The square with the arrow pointing up is the same everywhere.

Long-press the Brand card and the App shows a sheet titled Add to your Home Screen with two actions. Open in Safari closes the sheet and opens the Brand’s page there; from the Share button choose Add to Home Screen. Copy link is for phones whose default browser is not Safari: paste the link into Safari yourself and continue from the Share button. The Brand’s page is deliberately not one the App claims for itself, because if it were, Safari would hand it straight back to the App and you could never reach the Share button.

What a tap on the icon does

The icon opens the Linxy App directly into the Signal Ring for that Brand. Your ordinary app lock steps aside for this launch so you are not asked for your face twice; the ceremony’s own verification is the one that counts. If you cancel the ceremony, the app lock runs instead, so a cancelled sign-in never leaves the App open and unlocked in your hand.

On iPhone the very first tap on a new icon asks whether to open in Linxy. Confirm, and later taps do not ask. Everything after that — the sixty-second pass, the once-per-browser check on the site, the recent-sign-ins shelf — is exactly as described in One-Tap sign-in.

Removing one

Remove a pinned Brand the way you remove any icon on that phone. Nothing on your account changes: the icon was a pointer, and removing it does not touch your enrollment with the site, the Brand’s card in Connections, or your device. Equally, ending a Connection or revoking this device does not remove the icon — it simply stops working, and tells you sign-in is unavailable when tapped.

Symptoms, causes and fixes

SymptomCauseFix
Long-press does nothingThe card is a person, or a Brand you cannot sign in to; or this launcher cannot pin iconsOnly Brands with a Sign in segment can be pinned
Confirmed on Android, no icon visibleThe launcher placed it on another page or in a folderSearch the home screen; the App only knows the request was accepted
On iPhone the sheet opened Chrome, not SafariChrome is your default browserUse Copy link, paste it into Safari, then Share → Add to Home Screen
No Add to Home Screen in the Share sheetNot in Safari, or scrolled past itIt is a Safari feature; scroll the Share sheet down
The icon opens a plain page instead of the AppThe App is not installed on this phone, or the first-tap prompt was declinedInstall or open the App, then tap the icon again and confirm
The icon says sign-in is unavailableThis device was revoked, or the Connection was endedSign in to the App normally to bind the device; reconnect with the Brand if the Connection is gone

Things people commonly get wrong

“An icon on the home screen means anyone holding my phone can sign in.”The icon carries no key and no session. Every tap meets your face or fingerprint. The phone’s own lock and your biometric are the guards, as they were before.
“Removing the icon signs me out or ends the Connection.”It removes a pointer. Enrollment, Connection and device are untouched.
“The iPhone route is a workaround for something broken.”iOS lets no app place icons; Safari is the only way any app gets one. The trip through Safari is the platform, not a fault.
“I was asked for my face twice.”On a pinned launch the app lock stands down and the ceremony’s verification is the only one. A second prompt means the first was cancelled and the lock ran instead. Complete the ring and there is one prompt.
“The icon should update when the Brand changes its artwork.”Android icons carry the identity and color; iPhone icons carry a copy of the artwork from the day they were added. To refresh an iPhone icon, remove it and pin again.
Still need help? Contact support