LinxyHelp Guides & support

Thumbnails and titles in a playlist

In short

Every item in a playlist shows a thumbnail and a title. Linxy fills both in for you: for a video, three frames from the video with the clearest one picked automatically; for a web page, the page’s own image and title. You can choose a different frame, upload your own image, or rename any item.

Where thumbnails come from

ItemThumbnailCan you change it?
VideoThree frames taken from different points in the video. The Auto pick is the clearest frame, skipping black or blank onesYes: another frame, or your own image
Web pageThe image the page provides for sharing. A page with no image shows a globe tile with the Mark’s nameYes: your own image
PhotoThe photo itselfNo
AudioAn audio tileNo

Viewers see the thumbnail in the playlist and before a video starts. Frames for a newly added video take a minute or so; until then the item shows Being prepared.

Changing a thumbnail

In the AppOn the web
WhereContent & playback, the item’s more button, Change thumbnailThe Mark’s editor, Playlist section, the item’s Thumbnail choice
Choose a frameTap one under Frames from this videoPick Frame at a time
Your own imageUpload your own, a photo from your phoneUpload image: a JPG, PNG or WebP image up to 15 MB
Undo your choiceGo back to Auto pick (videos) or Go back to the image from the page (pages)Pick Auto pick or From the page
SaveUse this thumbnailUpdate Linxy Mark

If you never choose, Linxy keeps using the Auto pick for videos and the page’s image for pages.

Where titles come from

  • Files are titled from the file’s name. The codes Linxy adds to uploaded file names are left out, so a file you uploaded as “Party Up (Up In Here).mp4” is titled Party Up (Up In Here).
  • Files with no readable name, such as a camera’s number or a long random code, are numbered instead: Video 1, Video 2, Audio 1, Photo 1, counting each kind separately in list order.
  • Web pages use the page’s own title.

Renaming an item

In the App, tap the item’s more button, then Rename, type the Title viewers see and Save. On the web, type in the item’s Title field and click Update Linxy Mark. A title you type always wins. Clear it to go back to the automatic title; for a page, that is the page’s own title.

Name items for the person scanning. A list of “Video 1, Video 2, Video 3” works, but “Welcome”, “Main stage” and “Getting here” tells a viewer what to tap.

Symptoms, causes and fixes

SymptomCauseFix
No frames to choose fromThe video was just added and its frames are being preparedCheck back in a minute, or upload your own image now
The thumbnail is a black frameThe video is dark at every point Linxy sampledChoose another frame, or upload your own image
A page shows a globe tileThe page provides no share imageUpload your own image, or use Refresh from the page if the page adds one later
A title reads “Video 2”The file name had nothing readable in itRename the item

Related reading: Setting up a playlist on a Mark and Web pages in a playlist.

Still need help? Contact support