LinxyHelp Guides & support

Scanning a printed photo

In short

Some communities print photos that can be scanned. The photo looks like any other print, but it carries an invisible Linxy Mark. Point the Linxy App at the paper print and the photo opens in the community’s album, where you can see who posted it, react, comment and find the rest of the pictures.

How to scan it

Open the Linxy App — it opens straight into scanning — and hold the phone over the print. Most prints are made to be read from about an arm’s length or closer; if the bar along the bottom carries the Mark, point the camera at the bar. Keep the print flat and well lit, and hold still for a moment.

Only the Linxy App reads a Linxy Mark. The phone’s own camera app won’t see anything, because there is nothing visible to see.

Where it takes you

The scan opens that photo’s post in the community album, unless the host chose a different destination for scans (such as the community feed or the invitation page). If you aren’t a member yet, you can look around and join. Everything stays inside the Linxy App.

Telling a scannable print apart

You usually can’t, and that is the point. Many scannable prints have a branding bar along the bottom with the occasion’s name, and some carry a small Linxy element. Not every print from a community is scannable — the host decides — and a print that came out plain, with white where the bar would be, is a normal print that won’t scan.

Symptoms, causes and fixes

SymptomCauseFix
Nothing happensToo far away, glare, or movingMove closer, tilt to avoid reflections, hold still
Nothing happens on a bar printThe camera is on the photo, not the barPoint at the bar along the bottom
Still nothingThat print wasn’t markedFind the photo in the community album instead
A different page opensThe host chose a different destination for scansThat page is what the host intended

Related reading: Scanning with the Linxy App, My Mark will not scan, and Communities in the Linxy App.

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