LinxyHelp Guides & support

Creating an event

In short

An event is created on top of a Linxy Mark you already own. You give it a name, a type, and a start and end date, and it appears as a draft. From there you turn on the parts you want — check-in, group chat, a public listing — because all of them start switched off.

One decision on that first form cannot be revisited: the event type. It looks like a category for filing and it is not. The type determines which tags your attendees are offered when they describe themselves, and it does so by withholding whole groups of them — a social event does not offer the industry or job-title pools at all. Choosing the wrong type produces an event where networking quietly cannot work properly, and the only fix is a new event on a new Mark.

An event lives on a Mark

Events are not created from nothing. You pick one of your existing Linxy Marks — or rather the Dynamic Link behind it — and build the event on that. The Mark becomes the event’s front door: scanning it is how people reach the event. In the Linxy Mark editor, the Mark’s Event & Networking card has Set Up Event, or Manage Event once there is one; your events are also listed under Events in the web app.

Two consequences follow, and both are permanent.

One event per Mark. Trying to create a second event on a Mark that already has one is refused, and the refusal tells you which event is already there. This is helpful rather than obstructive: if you have lost track of an event, pointing the create form at its Mark will find it for you.

The Mark cannot be swapped afterwards. The binding is set at creation and is not among the things an update can change. If you have printed the wrong artwork, the event has to be made again on the right Mark.

What you have to decide up front

FieldRequiredChangeable later
NameYesYes
The Mark it runs onYesNo
Event typeYesNo
Start and end dateYesYes
Secondary event typeNoYes
Description, venue, address, imageNoYes
Map positionNo — Linxy works it out from the venue addressYes
Linked geofence and communityNoYes

The Mark must be one you own. Pointing at somebody else’s produces a plain not-found rather than a permission error, so if a Mark you expected is missing from the picker, check whose account it is in.

Hosting events requires a plan that includes them. Without one, creating an event is refused outright — you will not end up with a half-working event.

Choosing the type — the permanent one

Event types come from a fixed catalog, arranged into categories: professional gatherings, social occasions, entertainment, community events, sports, education. You choose one; you do not invent one.

The type does three things. It sets the tone of the attendee onboarding. It carries a safety tier, which travels with the event and is visible to anyone looking at it. And — the part that surprises people — it decides how much of themselves attendees are permitted to advertise.

The event type you pick chosen once, never changed Onboarding tone Cosmetic. Adjustable. Safety tier Shown publicly Which tag pools exist Whole groups withheld At a social event the industry and job-title pools are not hidden from view — they are never loaded. Attendees cannot ask for them and organizers cannot switch them back on.
Only one of these three arrows is worth agonising over, and it is the one on the right. The tone can be lived with and the safety tier is informational, but a withheld tag pool cannot be restored without rebuilding the event.

You may add a secondary type, and this one can be changed later. It widens the palette by adding that type’s tags on top. It is the right tool for a hybrid — a conference with an evening social, a fundraiser with a professional program — and it is the closest thing there is to changing your mind about the type.

If you are unsure between two types, pick the more professional of the two and add the other as the secondary. Breadth can be added afterwards. It cannot be taken back and then re-granted.

What you get without configuring anything

SettingDefaultWorth reviewing?
TimezoneAmerica/New_YorkAlways. It governs every per-day rule
Tags per attendee12Rarely. Twelve is generous
Pending connections per attendee20Only at very large events
Tag visibilityPublicIf the room is sensitive
InterestsOnNo
StatusDraftAlways. Nothing works until it is active
Public listingOffIf you want strangers to find it in Discover and Near you
In Discover, once publicOnOnly if you want the event listed without its videos in Discover

The timezone deserves the same warning it gets everywhere else in this help center: if it is left alone it is New York, not universal time and not wherever you happen to be. Every rule that counts something “per day” measures the day against it.

Draft, active, ended

An event begins as a draft and a draft is genuinely invisible. Asking for its public details returns nothing at all — not a stub, not a coming-soon page. You can build the whole thing, add tags, set the venue, and nobody outside your account can see that it exists.

Setting it active is what brings it to life. This is the step most often missed, and its symptom is comprehensive: nothing scans, nobody can check in, the listing is refused, and none of the error messages point at the status.

Ended retires it — but not completely. In the Linxy App its event page shows Ended and Check-in is closed, while connections made there keep working and attendees reach them from People you met. Ending an event closes the door; it does not clear the room.

What scanning the Mark opens

The Mark’s Event & Networking card has a Scans open the event switch. When it is on, a scan with the Linxy App opens the event page first — cover, dates, venue and Check in — with the Mark’s own content inside it as the featured content. When it is off, scans skip the event and open the content directly. The switch gives the Mark the Event role, and it is saved when you choose Update Linxy Mark.

  • Your destination and routing rules still decide the content. The switch never changes them, and NFC tags written inside the Mark keep their own destinations.
  • A draft opens the content. While the event is still a draft, scans open the content until you make the event active.
  • The Mark can’t point at itself. A destination that is the Mark’s own link is refused when you save — choose content that lives somewhere else, such as a video, a page or a file.

Opened in a web browser instead of the App, the Mark shows a public event page with the featured content and a Check in with the Linxy App panel. See Scanning an event Mark.

The three switches that start off

Three capabilities cannot be turned on when the event is created. They exist only as later changes, which means every new event has all three off whether or not you intended that.

SwitchUntil you turn it on
Check-inAttendees are refused with “check-in is not open yet”. Nobody can select tags, so networking cannot start at all
Group chatThe event chat does not appear in anybody’s app
Public listingThe event does not appear in Discover or Near you in the Linxy App

Check-in is the one to watch. Because tag selection requires an attendee record, and an attendee record is only created by checking in, leaving check-in off produces an event where the networking features are all present, all visible, and all inert.

Listing an event publicly

Listing is refused unless three things are true, and each has its own message so you always know which one you are missing.

RequirementWhy
Status is activeA listed draft would be a dead link in a public feed
A description existsThe feed entry would be a name and nothing else
A venue name existsPeople deciding whether to attend need to know where

Removing a listing has no such conditions. You can unlist at any moment, and unlisting does not end the event or disturb anybody already attending.

Once an event is public and active, your Events list on the web adds two more controls for it: In Discover or Not in Discover, and Request to feature. Near you measures distance from the venue address, which Linxy places on the map when you save, so use a full street address. See Getting your event into Discover.

Separately from listing, people can register intent: going, maybe, or interested — and they can withdraw it. This is independent of checking in, which happens on the day, and the buttons disappear for each person once they have checked in.

Symptoms, causes and fixes

SymptomCauseFix
“An event is already associated with this mark”That Mark is in useUse the event id in the refusal to find it, or pick another Mark
The Mark is not in the pickerIt belongs to another accountCheck which account owns it
Nobody can check inCheck-in has not been switched on, or the event is still a draftSet the event active, then enable check-in
Attendees see no tags worth usingThe event type withholds those poolsAdd a secondary type. The primary cannot be changed
The public page shows nothingThe event is a draftSet it active
“Event needs a description and venue name”Listing prerequisites are not metFill both, then list
Re-entry and day counts reset oddlyThe timezone is still the defaultSet the event timezone
The event chat is missing for everyoneGroup chat has not been enabledTurn it on. It is off on every new event

Things people commonly get wrong

“The event type is just a category.”It decides which tag pools attendees are offered, and it cannot be changed. Choose it as carefully as the date.
“Creating the event makes it live.”It is created as a draft and a draft is invisible to everybody. Set it active before the day, not on it.
“Check-in is on because check-in exists.”It starts off, and with it off nobody can select a tag. Enable it explicitly.
“I can move the event to a different Mark.”The binding is permanent. The wrong artwork means a new event.
“Ending the event ends the connections.”Connections made at an event outlive it. Ending closes the door, not the room.

Related reading: Attendee networking, Scanning an event Mark, Getting your event into Discover, Tickets and passes, Operating the gate, and Collecting guest media.

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