In short
This page defines the words used across the rest of the help center, in the sense the platform actually uses them. Where a term has a near-neighbor that means something different, both are given together, because the confusion is nearly always between the pair rather than about either one alone.
The distinction worth learning before any other is that a Mark and a Dynamic Link are two separate objects. The Mark is the picture; the Dynamic Link is where that picture currently sends people. The printed sheet does not contain an address — it carries an identifier that we look up at the moment of the scan. That is why a destination can be changed after ten thousand copies are in the world, and it is also why a great many questions that begin “can I change…” have a happier answer than people expect.
On this page
- The core objects
- The pair that explains the rest
- Making and setting up a touchpoint
- Identity and connections
- Access and sign-in
- Events, gates and passes
- Communities, Occasions and Invitations
- Media, uploads and printing
- Recovery and devices
- Terms that are easy to confuse
- Looking for something and not finding it
- Things people commonly get wrong
The core objects
| Term | What it means |
|---|---|
| Linxy Mark | An ordinary-looking image carrying an invisible watermark. The picture is the touchpoint; scanning it identifies a record. See What is a Linxy Mark |
| Dynamic Link | The destination a touchpoint currently resolves to — what people often call a short link (Dynamic Link). Changeable at any time without touching what has been printed. See Dynamic Links |
| Touchpoint | The general word for anything a person can scan, tap, hear or follow to reach you. There are five kinds: a Linxy Mark, a Linxy IQ code, an NFC tag, a SoundMark and a Dynamic Link. See Types of Linxy touchpoint |
| Linxy IQ | A code carrying the same watermark as a Mark, for cases where a visible code is wanted. Linxy IQ codes are made on the web; the Linxy App creates Linxy Marks, Dynamic Links and NFC Tags. See Linxy IQ |
| SoundMark™ | Audio carrying the watermark instead of an image — a broadcast, in-venue sound, a video soundtrack. The Linxy App resolves it by listening rather than looking. “Audio watermark” is acceptable only as the generic technical description; the product is SoundMark |
| Copy-resistant | The accurate description of what the watermark survives. Deliberately not an absolute claim: a photocopy or a photograph of a screen reads more weakly, and the system grades that weakness rather than pretending it cannot happen |
| LinxyFrame® | The physical product line. Registered, so it carries the ® symbol; other Linxy product names carry ™ |
The pair that explains the rest
Almost every “is it too late to…” question turns on the separation described in the summary. It is worth seeing drawn.
Making and setting up a touchpoint
| Term | What it means |
|---|---|
| Create a TouchPoint wizard | Where every new touchpoint starts, on the web and in the Linxy App. It asks what you are making first — a Dynamic Link, a Linxy Mark, an NFC Tag and more — and then what it should do. Everything you choose can be changed later except what you are making. See Creating with the Create a TouchPoint wizard |
| Simplified vs Full control | The two paths of the wizard on the web. Simplified asks only what most touchpoints need; Full control adds a custom alias and domain, numbered batches, scan behavior and rotation, and filing the record under a project. You can switch between them part way through |
| When They Scan | Timing rules that change what a scan opens: After this many scans, Before this date or From this date onward. Dates are compared in UTC. See Redirection controls |
| URL Shielding | Content is delivered through Linxy instead of handing over the real address (the Shield destination URL switch). A website can be concealed only if it allows it, so the console checks when you switch it on. Independent of Password and Secure. In a browser, the view opens only in the browser that opened the touchpoint, for a limited time. See Mark settings and How protected content opens |
| This view has ended | What a protected view shows once its time is up, or when its address is opened in another browser or device. Scan the Mark or open the link again |
| Landing page | A single page Linxy hosts for one job, such as a pet ID, lost and found, a menu, a lot record or a safety data sheet. Made from a starter under Create, with the same builder as bio pages. See Landing pages in the Linxy App |
| Content display | Auto, Portrait or Landscape: how videos and images open in the Linxy App. Auto follows the content; the other two hold the screen in that orientation |
| Scan Strength | How firmly the signal is pressed into a Mark made on the phone: Level 1, Level 2 (the default) or Level 3. See Creating a Linxy Mark from your phone |
Identity and connections
| Term | What it means |
|---|---|
| Fusion | Binding an identity to a touchpoint, so that a scan is not merely anonymous traffic but a known person on a known device. See What Fusion actually means |
| Connection | The relationship between two parties who have chosen to be linked, and the word used everywhere a person will read it. See Types of connection |
| Brand | The organization side of a Connection — a site you have enrolled with through LinxyPass, or a business you connected to through its touchpoint. A Brand appears in the App as a card carrying its own artwork, and it is the thing you sign in to with One-Tap |
| Connection card | The tile each Connection is drawn as in the App. A Brand supplies its own artwork for the card; a person builds theirs from a name, a photo and a mark or color under How you appear. See How you appear |
| Feed, Timeline and Info | The tabs inside an open Connection. A Brand has all three and opens on Feed; a person has Timeline and Info and opens on Timeline. Timeline holds that Connection’s calls by day, its other activity, and when and how you connected. See Your Connections in the App |
| Recent calls | Your own call history, behind the phone button at the top of Connections: every call, newest first, with All and Missed. The number on the button is the missed calls you have not looked at yet |
| Microchannel | The technical name for the private channel underneath a Connection. It appears in developer documentation; in the product itself the thing is called a Connection |
| Secure Mark | A Mark set to Secure (Only people I invite in the Linxy App): only the accounts whose email you add can open it, signed in, after Face ID or fingerprint. There is nothing to accept, and everyone else sees a lock. Password, URL Shielding and a location zone are separate controls that can be combined with it. See How protected content opens |
Access and sign-in
| Term | What it means |
|---|---|
| LinxyPass | Signing in to a site with your Linxy identity instead of a password. Always this name, in product and in conversation. See What LinxyPass is |
| Enrollment link (also deep link, enrollment URL) | The single-use, time-limited link that establishes a device on an account or a person on a site. A site’s enrollment link works only in a Linxy App that is signed in, and your identity comes from the App rather than the link — which is why inbox access alone is not enough to take over an account |
| Match number | The two-digit number shown when you approve a sign-in. On the phone you are given three choices and pick the one shown on the screen you are signing in to. Your first pick is final: a wrong pick cancels the sign-in and you start again, and repeated wrong picks pause sign-in on that site for 15 minutes. Some sign-ins, including on lnxy.me, usually ask for no number |
| One-Tap | Signing in to a Brand’s site from the App rather than from the site: one tap on the Brand’s card, your face or fingerprint, and the site opens signed in. The same thing pinned to your phone’s home screen is a One-Tap shortcut. See One-Tap sign-in |
| Signal Ring | The ceremony the App draws while it verifies you: a ring in the Brand’s color that becomes a green ring on success. Wherever you see it, your device is proving its key — it is the same gesture for every biometric confirmation in the App |
| Approver | A device that can answer a sign-in request — a phone, or an Apple Watch or Wear OS watch. A watch answers only sign-ins from a browser that remembers you (the page that says Welcome back); anything where you must pick the number is confirmed on the phone. See Approving from your watch |
Events, gates and passes
| Term | What it means |
|---|---|
| Event | A gathering built on one Mark, with tickets, check-in and networking. One event per link: the Mark it is bound to is fixed when the event is created. Events are separate from Occasions and Communities. See Creating an event |
| Draft | An event’s starting state. A draft is genuinely invisible rather than merely unadvertised: it has no public details and is never listed, and scans of its Mark open the Mark’s content until you make the event active |
| Scans open the event | The switch, in the Mark’s Event & Networking card, that makes a scan open the event page instead of the Mark’s content. See Scanning an event Mark |
| Discover, Near you, Your events | The three tabs of Events in the Linxy App. Discover shows featured events and host videos; Near you lists open events around a place you choose; Your events keeps the events you organized or checked in to. Only events made public appear in the first two. See Finding events |
| Presented by | How an event’s Presenting sponsor is credited wherever the event appears in Discover and on its event page. See Event host video and Presented by |
| Gate | The door: the process that decides whether a pass is admitted right now. See Operating the gate |
| Linxy Gate Q™ (Gate Scan Mode) | The App’s door scanner, under More Tools → Events & Access, on accounts that have been given gate permission. Every ticket gets one answer: Access Granted or Access Denied with the reason, such as Already Used or Event Full |
| Work offline and Send now | Running a gate from the pass list saved on the device when the network is gone. Admissions are held and counted as waiting; Send now sends them, and the platform checks each one again when it arrives |
| Ticket | One pass within a set, held by one person and possibly transferable. See Tickets and passes |
| Valid days | The days a pass may be used. Leaving this empty means any day in the window, which is the most permissive setting rather than the most restrictive. See Pass types and validity |
| Tier | A label on a ticket, such as GA. It is free text for your own organization and does not itself grant or restrict anything at the door |
| Void vs revoked vs used | Three different things. Void carries refund details; revoked is a withdrawal that can be reversed; used is derived from admissions and is the only one that is permanent |
| Tag | A term an attendee selects to describe themselves for networking. See Attendee networking |
Communities, Occasions and Invitations
| Term | What it means |
|---|---|
| Community | A shared space that lives on one Linxy Mark. Members post, comment, react and add photos to one shared album, and can ask for prints where the host allows it. Not an Event and not a Brand Connection. See What a community is |
| Occasion | The organizer’s word for a gathering in someone’s life — a wedding, a reunion, a celebration of life — planned with an invitation. Separate from Events and never listed in Discover. Every Occasion comes with its own community. See What an Occasion is |
| Invitation | The guest’s side of an Occasion: what guests open and answer in the Linxy App, under Invitations. See Replying to an invitation |
Media, uploads and printing
| Term | What it means |
|---|---|
| Guest media | Photographs and video collected from attendees through a guest link, pending your approval. See Collecting guest media |
| Submission | Everything a guest sent in one go. Approval works on the submission, not on individual files |
| My Files | Your library of photos, videos, audio and documents, in folders, ready to use in Marks, Dynamic Links and playlists. Secure Upload files land there too. See My Files |
| Protected viewer | The switch, when making links from My Files or Secure Upload, that delivers files through Linxy without showing their address. See How protected content opens |
| Media library | The view of everything posted with media attached. Text-only posts never appear there. See Media library |
| Trash vs hard delete | Trash is reversible and works at post level; hard delete removes the stored files and cannot be undone |
| Secure Upload | A link you send so that somebody can upload files to you without an account. One link collects many files, up to 50 in total, and a file that fails is discarded on its own while the link stays open. In the Linxy App it is under Create, as Or collect files. See Secure Upload |
| Until I expire it and Expire now | The open-ended choice for how long a Secure Upload link lasts, and the button that stops a link at once. The list still shows a link stopped this way as Revoked |
| Print request | A request from a member for a physical print. See Requesting a print and Running the print station |
| Auto-print | Sending print requests to the printer without the host pressing print — instantly, or after a short window in which the request can be canceled |
| Branding bar | The band a community can add along the bottom of every print: its words, a color and finish, and optionally its logo. Set up under Print branding in Customize. See Print branding and scannable prints |
| Scannable prints | Prints carrying an invisible Linxy Mark, in the bar or in the photo, so scanning the paper with the Linxy App opens that photo in the community or another place the host chose. Turned on per account by Linxy; each host then decides whether to use it |
Recovery and devices
| Term | What it means |
|---|---|
| Recovery Mark | A Mark that proves who you are rather than pointing anywhere. It is not a kind of content Mark: identifiers come from a reserved range, so photographing the wrong sheet produces a message saying exactly that. Found under Settings → Security → Recovery options → Recovery Mark. See Your Recovery Mark |
| Guardian | Somebody told by email that a recovery has started on your account. They approve nothing and hold nothing. See Setting a guardian |
| Device key | The credential held for a trusted device. Its presence is what “trusted” means. See Your devices |
| Revoke | Destroy that key. The device record is kept, so a revoked device stays visible in the list. Done only from Manage Devices |
| Verification required | What the Linxy App shows when it opens and your face or fingerprint did not go through. While Enable Biometric is on, the App asks every time it opens and stays locked, scanner included, until you verify. See Devices and settings |
| Paused (biometric) | What the Enable Biometric switch does when turned off: the check when the App opens, biometric sign-in and approvals stop on that handset, while the device key and enrollment stay exactly as they were. Turning it back on resumes them; it is not a revoke. See Devices and settings |
Terms that are easy to confuse
These pairs cause more support questions than every other term on this page put together.
| This | Is not this | The difference that matters |
|---|---|---|
| Mark | Dynamic Link | Picture versus destination. One is printed, the other is editable |
| Recovery Mark | Linxy Mark | Proves identity versus points somewhere. Different identifier range entirely |
| A favorite | Your scan history | Favoriting a Mark, in My Linxy or in scan history, saves it to your account and it follows you to a new phone. The scan history list itself stays on that handset |
| Revoked ticket | Used ticket | Revoking can be reversed. Used cannot |
| Connection | Microchannel | Same thing, two audiences. Use Connection when a person will read it |
| Draft event | An active event that is not public | A draft has no event page at all. An active event that is not public works for anyone who scans its Mark; it just is not in Discover or Near you |
| Occasion | Event | An Occasion reaches guests only by invitation and is never listed. An Event can be listed, ticketed and run through a gate. Neither lives inside the other |
| Secure tag | Verified authentic tag | A secure tag carries a token you can redirect or switch off, but a copy of it works. A Verified authentic tag is an NTAG 424 DNA chip with a new one-time code on every tap, so a copy fails. See Verified authentic tags |
| URL Shielding | Secure | Shielding decides how content is delivered; Secure decides who may open it. They are independent switches |
| Scan Strength on the phone | Strength in the console | Different scales entirely: Level 1 to 3 on the phone, 1 to 10 in the console. Numbers must never be carried from one to the other |
Looking for something and not finding it
| Symptom | Cause | Fix |
|---|---|---|
| A search of this help center returns nothing for a term you know | The industry word and the Linxy word differ | Search for the object instead of the feature — “destination”, “sign in”, “pass” |
| “This is a content mark, not a Recovery Mark” | The two are different objects | Find the recovery sheet. Nothing was spent by the mistake |
| Your scan history is empty on a new phone | The history list is stored on the handset | Favorite the Marks you want to keep; favorites are saved to your account and appear on the Marks tab of My Linxy |
| A scan shows Nothing here yet | The touchpoint has no content set up yet | Try again later, or tell the owner. See This item is no longer available |
| A sign-in was canceled after you picked a number | The first pick is final, and it did not match the screen | Start the sign-in again; you will get a new number |
| An Occasion is not under Events | Occasions and Events are separate | Organizers find it under Occasions; guests find it under Invitations in the Linxy App |
| A setting named the same in two places behaves differently | The phone and the console use different scales | Set each in its own terms rather than copying a number across |
Things people commonly get wrong
“The printed Mark contains the web address.”It carries an identifier that we resolve at scan time. The destination is a separate, editable object — printing never fixes it.
“A Recovery Mark is just a Mark I use for recovery.”It is a distinct object with its own identifier range and its own rules. An ordinary Mark will never work for recovery, and the message says so.
“My scan history will be on my new phone.”The history list stays on the handset. Favorite the Marks you want to keep — favorites are saved to your account.
“If I pick the wrong number, I can just pick again.”The first pick is final. A wrong pick cancels the sign-in, and you start again with a new number.
“Void and revoked are two words for canceled.”They are separate states with different consequences, and only being used is genuinely permanent. Check which one you actually want before acting.
“Copy-resistant means it cannot be copied.”The wording is careful on purpose. A copy reads more weakly, and the system responds to that weakness rather than denying that copying is possible.